Netflix stuck on loading screen TV

Netflix is a most popular online media streaming platform nowadays. It contains vast collection of popular tv shows, web series and super hit movies like Avengers Infinity war and endgame. But due to some technical reasons Netflix gets down or unresponding. I also use to watch my favorite web shows on Netflix and it sucks when it just keeps loading…, loading…. and loading.

This guide will show you how to fix common errors on Netflix like Netflix stuck on loading screen tv, Netflix frozen, Netflix not not working on smart tv.


Check to see if Netflix is down.
Even though Netflix’s service is considered to be an excellent online media streaming service, some technical our site maintenance issues may cause “Netflix is down” problem. So I think it would be better if you check the Netflix’s service is actually down before step into any long fix process. Here you can check if Netflix is buffering.      

If you find that Netflix is down then please wait until it comes back. If the Netflix is not down and still you are facing the Black screen problem, then please step further with me.

2. Unplug your Smart TV

This is the basic and simplest way to solve your “Netflix stuck on loading screen on TV” problem. Simply unplug your television at least for 2 hours and plug it back in electric socket. Plus, you can also try restarting your television, especially if your TV freezes when trying to launch the application. This works similarly to a soft reset on a Smartphone, where all applications are closed and any data in the device RAM is cleared. To do this, unplug your Smart TV for at least a minute and hold the power button for at least 5 seconds. Plug your TV back in and open Netflix.



3. Uninstall the Netflix app
           This process usually works on smart phones, so there’s no reason we should dismiss it as a viable option for your Smart TV. To uninstall Netflix, press the Home button on your remote and go to Apps. Select the cogwheel button at the top right of your television for Options, find and select Netflix, then select Delete.

To reinstall Netflix, navigate back to the Smart Hub and tap on the magnifying glass. Look for Netflix and reinstall the app once found. How to fix Netflix change password and Netflix activate.

4. Try resetting Smart Hub on Samsung Smart TV.

And if you are a Samsung Smart TV user then you might come up with a problem with your Smart Hub because of unwanted cache and temp files. If you are getting a Netflix black screen issue on your Smart TV, then I will suggest you to resetting your Smart Hub on your Samsung Smart TV.


If you wish to reset your Smart Hub, please follow these steps:
§  First, close all apps including Netflix and exit the Smart Hub.
§  Press the Menu button and go to Smart Hub and select Smart Hub reset. If asks for the pin, enter 0000 and tap on Reset.


I Hope this information solved your Netflix black screen on Smart TV problem. But if the Problem persists, please visit Netflix Help Centre or contact your Smart TV manufacturer.

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